Our Hospice of South Central Indiana has been named a 2019 Hospice Honors recipient for the third time by HEALTHCAREfirst, a leading provider of CAHPS (Consumer Assessment of Healthcare Providers and Systems) surveys, advanced analytics and billing and coding services. Hospice Honors is a program that recognizes hospices providing the highest quality of care from the families point of view.
We are honored to be a three-time recipient of this award as it means our patients and families are pleased with the care and support we provide, said Laura Leonard, Our Hospice President. We are proud to be the local, not-for-profit hospice carrying out our mission to make every moment count. It is rewarding to know our families recognize we are fulfilling our mission.
Honorees were selected based on caregivers evaluations on the Hospice CAHPS survey assessing hospice on a set of 24 quality indicator measures with data from October 2017 through September 2018.