United Way closes 2-1-1 center; calls picked up elsewhere

Bartholomew County United Way recently closed its 2-1-1 Center, but that shouldn’t affect those who rely on the service. That’s from Alicia Monroe director of the former center.

Monroe explained that the calls that would have come in to Bartholomew County are being picked up by other centers. According to the United Way, In 2017, 2-1-1 answered over 17,000 calls for help and made over 34,000 referrals to human service assistance.

The local closure resulted in four people losing their jobs. Monroe says that two of them have found employment elsewhere.

2-1-1 is a free and confidential phone service that helps residents across the state find resources and referrals. The service operates 24 hours a day, 7 days a week.

You can learn more information at uwbarthco.org.